Shipping policy
Shipping Policy
At Liftlab, we work to process and deliver your orders as efficiently as possible.
Order Processing
Orders are generally processed within 1 to 3 business days after payment has been successfully confirmed.
Processing times may take longer during holidays, promotional periods, or periods of unusually high order volume.
Delivery Times
Delivery times vary depending on your destination, shipping method, product availability, and the carrier handling your order.
Estimated delivery times are provided as an indication and are not guaranteed. Carrier delays, customs processing, weather conditions, and other circumstances outside our control may occasionally affect delivery.
Order Tracking
When tracking information is available, it will be provided to you once your order has been shipped
Please allow some time for tracking information to become active after your order has been dispatched.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an incorrect or incomplete address is provided, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing.
International Orders
International orders may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country. Any applicable charges are generally the responsibility of the customer unless otherwise stated.
Delayed or Lost Orders
If your order appears to be delayed, please first check the tracking information provided.
If an order appears to be lost or has not arrived within a reasonable period, please contact our customer support team so we can review the shipment and determine the appropriate next steps.
Contact Us
If you have questions regarding your order or shipping, please contact us using the contact information provided on our website.
Liftlab works with third-party fulfillment and shipping providers to deliver orders and cannot guarantee carrier delivery times.